The Clarksville-Montgomery County Public Library is located in Montgomery County, Tennessee. The current service population of the Clarksville-Montgomery County Public Library is over 200,000. Clarksville was recently ranked by Business Week as “Tennessee’s Best Place to Raise Your Kids.” Its high ranking was based on many factors, including safety, school test scores, air quality and affordability. Clarksville is the home of Austin Peay State University and Ft. Campbell Army post featuring the 101st Airborne Division, and is situated near Nashville.
Montgomery County Government
This position manages, organizes and coordinates the
daily operation of public services and adult programming at the main Public Library
to Library Policies and Procedures
as a role model within and outside the work environment
duties as workload necessitates while maintaining library productivity and
to communicate in a polite, cooperative and solution based manner during all
interactions (teammates, patrons, vendors etc.)
positive, respectful and adaptable behavior on a consistent basis
demonstrates ability to build and maintain positive professional work
relationships to accomplish job responsibilities
- Reliable, consistent
attendance is a requirement and essential function of all staff positions. Every Employee’s attendance patterns should
support the needs of the library team and those we serve.
regularly with supervisor about department issues
flexibility, efficient time management and ability to prioritize workload
exceptional customer service and maintains appropriate customer relations
reports to work on time prepared to perform duties of position at their
designated staff station.
HOURS: 40, Full-Time
DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
directs, and evaluates Public Services staff, handling employee concerns and
problems, assigning work, counseling, and recommending disciplinary and other
coordination of staff scheduling to ensure efficient customer service. May be
required to cover for staff members that do not report to work during regular
business hours or during night and weekend hours. May assist with training of
general public service functions, such as assisting in checkout of library
materials to customers, assisting Library customers in finding materials,
responding to inquiries and requests for information by mail, telephone, emails
or in person from library patrons regarding Reference and Genealogy questions,
and assisting patrons with various computer programs and the internet.
expert in the operation of the library’s computer systems in all aspects that
affect the department and is able to run reports from the system as needed.
knowledgeable of current trends in area of Library services. May present
informative programs at training opportunities.
evaluate donated materials. Maintains and accepts paperback donations.
excellent customer service skills to meet customer needs and settle disputes in
a professional manner in coordination with the Overdues Manager and the
Assistant Director or Director.
material needs of the department; recommends equipment, supplies and office
machines, upgrades and expenditures as needed.
periodicals and genealogy materials and may assist in ordering of professional
journals and other periodicals for staff use following purchasing policies and
statistics of database usage for monthly report.
regular departmental meetings to communicate expectations to employees and
fosters good communications within and without the department
a part of the Leadership Team, promoting and supporting the library’s strategic
mission, and attends weekly leadership meetings and other committee meetings as
projects as assigned and initiated
- Performs regular
tasks relating to the Automated Materials Handling System, including
providing basic troubleshooting.
SPECIAL KNOWLEDGE AND
considerable knowledge of the policies, procedures, and activities of the
library and library management practices as they pertain to the performance of
duties relating to the job of Public Services Supervisor.
how to keep abreast of any changes in policy, methods, computer operations,
equipment needs, etc. as they pertain to departmental operations and
communicates and interacts with subordinates, members of the general public,
and other groups involved in the activities of the Public Services department.
able to assemble information and make written reports and documents in a
concise, clear and effective manner.
good organizational, human relations, and technical skills. Is able to use
independent judgment in supervision of subordinates.
the ability to comprehend, interpret, and apply principles and methods utilized
within the library.
the mathematical ability to handle required calculations using percentages and
knowledgeable and proficient with computers.
able to read, understand, and interpret statistical and financial reports and
MINIMUM TRAINING AND
degree required, MLIS or MIS preferred, with some related library experience;
or any equivalent combination of education, training, and experience that
provides the requisite knowledge, skills, and abilities for this job.
performing the duties of this job, the incumbent is regularly required to sit,
talk and hear. The incumbent frequently is required to use hands to finger,
handle, or feel; reach with hands and arms. The incumbent is occasionally
required to stand, walk, stoop, kneel, crouch, crawl and climb or balance. The
incumbent must occasionally lift and/or move up to 50 pounds.
vision abilities required by this job include close vision, and ability to
adjust focus. All employees are required to have sufficient vision and hearing,
which permits the employee to safely and accurately perform all customer
Montgomery County is an Equal
Opportunity Employer and complies with the requirements of the Civil Rights Act
of 1966 (Section 1981) and 1964 (Title VI, VII,) Americans with Disabilities Act
(ADA), Rehabilitation Act of 1973, Age Discrimination in Employment Act (ADEA),
Equal Pay Act (EPA) and the Uniformed Services Employment and Re-employment
Rights Act (USERRA).
drug test and background check are required as part of the hiring process.
Starting pay: $48,082.00
Closing Date: 09/13/2019
For other current library job postings, please visit Montgomery County Government's postings here.
Montgomery County is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability or any other characteristic protected by law.