MCACC Regulations and Enforcement
Montgomery County Animal Care and Control is responsible for providing animal control services to all of Montgomery County Tennessee. Animal Control Officers investigate all animal related calls between 7AM and 6PM daily and provide an “On Call” officer to respond to emergency animal related calls after hours. Services include responding to and investigation animal bites, animal welfare concerns, animal cruelty complaints, rabies control, stray animals, and emergency response to sick and injured stray animals.
Officers also are responsible for enforcing the Montgomery County Animal Control Regulations in conjunction with the State of Tennessee Animal Laws. MCACC Animal Control officers are certified through the National Animal Control Association, Animal Control and Care Academy, and Animal Care and Control Association of Tennessee. MCACC Animal Control Officers also complete an 8 week training program.
If you have an animal complaint or emergency during normal business hours, please call 931-648-5750 and follow the voice prompts to reach one of our customer service personnel or dispatcher. We do have high call volumes at times so if you are unable to reach one of our staff, please leave a detailed message to include your name, phone number, and nature of your call.
If you have an animal related complaint after normal business hours, please contact the on call animal control officer at 931-249-1304. Leave a detailed message to include your name, address, phone number and the nature of your call. If you are calling about an a emergency animal complaint please make sure to leave specific details as to the animals exact location to assist our officers in locating the animal quickly. If you have a life threatening emergency, please call 911 First. Law Enforcement personnel will notify our staff if their response is needed.
If you have an animal related complaint you can also complete our online animal complaint form at (insert form link here) Please be sure to leave as much detailed information as possible. If this is relation to an animal emergency please DO NOT use our online form and contact one of our staff immediately.
To learn more about the animal related ordinances within our community please click on one of the following links: