Chancery Court/Clerk and Master Strategic Plan
The Clerk and Master’s office of Montgomery County, Tennessee serves the Chancellor, Attorneys and Montgomery County citizens by providing high quality, courteous, and responsive court services.
- The Montgomery County population is becoming more ethnically diverse, challenging the Courts to provide needed translation and other support services to guarantee that due process rights are protected.
- Constantly evolving laws, higher court decisions, rules and regulations (e.g., the recent Supreme Court decision in Blakely) will continue to cause significant and unanticipated increases in workload associated with initiating and trying cases.
- An increasing percentage of litigants who want to represent themselves (instead of paying for a lawyer) increases the time required to process and dispose of court cases, increases the likelihood of appeals based on inadequate criminal defense, and reduces the timeliness and quality of court services available to other litigants.
- By June 2010, the Clerk and Master Court will work with the court system and Tennessee Bar to develop guidelines to efficiently and effectively assist pro se litigants.
- By June 2010, the Montgomery County Clerk and Master’s office will develop a plan to address non-English speakers when requesting service.
- By June 2010, 100% of Clerk and Master hearings will be scheduled and heard within three months of the Order of Reference and a Master’s Report will be filed within one month of final hearing.
- By January 2010, 100% of Orders for Probate will be signed by the Clerk and Master and Letters Testamentary, etc. issued by the Probate Clerk within three days of the filing of a Petition for Probate (not-with-standing those legally insufficient or requiring court appearances).
- By June 2010, the Clerk and Master will update and expand its website and customers ability to access court information by using the internet.
- Records and docketing
- Judicial Functions
- Accounting and Investments
Records and Docketing Program
The purpose of the Records and Docketing Program is to provide filing, recording and scheduling services to attorneys and litigants so they can have their legal requests met in an efficient and timely manner.
- Number of final Master’s hearings scheduled within three months.(Goal 3)
- Number of requests from non-English speaking litigants (Goal 2)
- Number of requests from pro-se speaking litigants (Goal 1)
- Written plan published for non-English speaking litigants (Goal 2)
- Written guidelines for pro-se litigants published (Goal 1)
- Number of non-English speaking litigants requesting services (Goal 2)
- Number of pro-se litigants requesting services (Goal 1)
- Percent of Master’s hearings scheduled within three months (Goal 3)
- Plan written and published for non-English speaking litigants to receive effective services (Goal 2)
- Guidelines written for pro-se litigants (Goal 1)
Judicial Functions Program
The purpose of the Judicial Functions Program is to provide hearings, court sales and review services to the Chancellor, attorneys and litigants so they can have their legal issues resolved in a timely manner.
- Number of Master’s decisions that are provided within one month of hearing (Goal 3)
- Number of probate openings that are provided within three days of filing (Goal 4)
- Number of inquiries received via the internet (Goal 5)
- Number of decisions provided (Goal 3)
- Number of probates opened (Goal 4)
- Number of judicial actions taken (Goal 3)
- Expanded website running (Goal 5)
- Number of orders appointing Special Master received (Goal 3)
- Number of probates filed (Goal 4)
- Number of judicial actions required (Goal 3,4)
- Percent of Master’s decisions provided within one month of hearing (Goal 3)
- Percent of probate openings that are provided within three days of filing (Goal 3)
- Website expanded and customers able to gather information and direct questions to CandM via the internet (Goal 5)