As of 9:34 AM today June 20th, Montgomery County Government is currently experiencing a phone outage affecting inbound and outbound calling across all departments. We are working quickly towards a repair but currently do not have an ETA for services being restored at the moment. We apologize for any inconvenience this may cause and appreciate your understanding in this matter.

Communications Department

Strategic Plan

Mission Statement

The Public Information Department is committed to providing accurate and timely information to the citizens of Montgomery County, and a high quality of service and support to our employees and departments.

Issue Statements

  • There is a need for the PIOs to be trained in disaster/emergency situation training.
  • There is no employee recognition program in place to identify employees for superlative performance.

Goals

  • To attend training offered through TEMA when offered
  • To establish an Employee Recognition Program by December 2011

Performance Measures

Results

  • For PIO and back up person to receive TEMA training. (Goal 1)
  • Percent of employees nominated for award (Goal 2)

Outputs

  • Number of persons receiving TEMA training (Goal 1)
  • Number of Employee of the Quarter nomination forms distributed (Goal 2)
  • Number of Employee of the Quarter recipients selected (Goal 2)

Demands

  • Number of employee participants (Goal 2)
  • Number of department heads and elected officials participating in the program (Goal 2)

Efficiencies

  • Training cost (Goal 1)
  • Expenditure per award given (Goal 2)